Responsible gambling

  1. Gambling problems are associated with poor mental health and can manifest in depression, anxiety, and suicidal thoughts. They also have an adverse effect on family relationships, work, and academic performance, and can lead to bankruptcy or crime.
    Gambling should be an enjoyable pastime and not a way to earn an income.
    Unfortunately, in some cases abuse of gambling can lead to problems. We take care of our customers and make every effort to provide a safe and reliable service which our customers can use without any harmful consequences.
  2. Our company does not permit underage gambling (for persons under the age of 18).
    We do not advertise our products and services to minors or mentally vulnerable people. 
    We guarantee that our advertising, sponsorship, and marketing activities do not contain any information aimed at attracting underage persons to our services.
  3. If you share your computer with underage persons, you should make sure that they do not have access to your usernames, passwords, or banking details.
    There is software available for limiting access to gambling, such as NetNanny and Cyber Patrol.
  4. We regularly carry out checks to determine the age of our customers to guarantee that all our players have reached the legal age.
    In some cases, our checks may be unable to confirm your age. In such cases, we will request additional information to confirm that you have reached the legal age.
    You may have limits set on accessing your account and your funds may be frozen until we have received the necessary information and confirmed unequivocally that you have reached the legal age.
    The legal age for betting and gambling is determined by the laws of your country and is usually 18 years.
    Our customers should understand that they are the guarantors of their legal registration on melbet-tn.com.
  5. Our advertising campaigns and marketing do not mislead customers or misrepresent the nature of the services that we offer. Customers are informed about their chances of winning and possible risks. Services provided are proportionate to the amount you pay in and excessive spending is not encouraged. To test the extent of your dependence on gambling, please answer “yes” or “no” to the questions below:
    • Is your spending out of control?
    • Do you typically borrow money or steal to continue gambling?
    • Have you been spending less time with your family and loved ones lately?
    • Have the opinions of others about your gambling activities begun to irritate you?
    • Have you lost interest in your hobbies or usual leisure activities? 
    • Do you ever feel depressed or even suicidal because of your gambling losses?
    • Have you ever lied about the amount of time or money that you have spent on gambling?
      If you answered “yes” to most of the questions above, it is likely that you have a gambling problem.
  6. It is never too late to admit that you have an addiction and to address it. We value our customers and will never contribute to an affliction like this. Please read the following tips to help you reduce your risk of developing a gambling addiction:
    • Do not consider gambling as your main source of income.
    • Put a cap on the amount of money and time you want to spend and do not exceed the limits you set.
    • Only gamble with money that you can afford to lose.
    • Avoid the temptation to chase your losses.
    • Do not gamble if you are under the influence of alcohol or drugs, or are feeling depressed.
  7. If you want to set limits on your gambling activities, we offer a voluntary self-exclusion service, which allows you to close your account or restrict your ability to place bets for 1 month, 6 months or 1 year. To activate this service, you must provide photographs of documents confirming that you are the account holder. Once your account has been blocked in this way, it will be inaccessible until the selected time period has elapsed. Once the self-exclusion period has ended, you will be able to recommence your use of any services on the website.
    You may request that the restrictions be lifted from your account before the self-exclusion period has ended; however, the final decision rests with the company.
    If you want to set limits on your online activity, you can contact our customer support team. We may limit the maximum stake for your account. You can amend this amount at any time, but any change will only be made 24 hours after the most recent alteration.
  8. During the self-exclusion period, you must not attempt to open a new account and you must accept that the company bears no financial liability and shall not be held otherwise accountable if you continue to gamble using a new account with the service registered under a different name or address. In exceptional circumstances, your account may be unblocked before the self-exclusion period has ended.
  9. For customers who wish to restrict their gambling, the company offers a voluntary self-exclusion option whereby they can close their account or restrict their ability to place bets. More information about this option can be found by contacting license.
  10. The company offers assistance to customers who use the self-exclusion option; however, the customer accepts that the company bears no responsibility or liability in the event that the customer continues to gamble and/or tries to use the website and the company fails to recognize this.
  11. The company is committed to supporting responsible gambling initiatives.
  12. Gambling addiction prevention. All advertising campaigns and promotions do not mislead users and do not distort the nature of the services provided for potentially vulnerable players. Customers are made aware of the chances of winning, along with the potential risks. Services are provided depending on payments made and excessive spending is not encouraged.
  13. Please answer the questions below. If you answer “yes” to any of these questions, you can no longer play safely, and you may have a problem with gambling.
    • Are you unable to control your spending?
    • Are you borrowing money or stealing in order to gamble?
    • Have you noticed that you are spending less time with your family?
    • Do you react negatively to other people’s opinions about your gambling activity?
    • Have you lost interest in your hobbies or pastimes?
    • Do you feel depressed or even suicidal because of your gambling?
    • Have you ever lied to cover up the amount of money or time you have spent gambling?
  14. It’s never too late to admit that you have addiction and to fight it. We value our customers and will make every effort to stop this problem from progressing any further. 
  15. Please read the following information, which may help lower your risk of becoming addicted to gambling:
    • Do not think of gambling as your main source of income
    • Set limits on the amount of time and money you spend gambling, and do not exceed these limits
    • Do not gamble if:
      • You are under the influence of alcohol or any other substance
      • You are depressed
    • Only gamble with money that you can afford to lose
    • Do not chase your losses